Thứ Ba, 8 tháng 9, 2009

A Natural Manager

by David Maister 2006

Dyelry (Jerry) Labbate is the manager of an exercise gym in downtown Boston with four full-time and four part-time personal trainers. What follows is his description, given in March 2006, of his managerial approach, along with my comments on the lessons that managers can take from Jerry's experience.

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